DELIVERY

Goods will be delivered to you at the address provided by you on the order form. We can deliver to an address other than the billing address, but please note that we may require extra documentation.

All goods must be signed for on delivery so it is important to use a delivery address where you will be available  to sign, or somebody you trust can sign for it.

Our delivery partners are unable to deliver to PO Box addresses.

We insure each package during transit until it is delivered to you. 

We aim to dispatch all orders on the working day following the day on which payment is processed subject to payment authorisation address verification and availability of the relevant items.

We aim to deliver your order within the timeframes set out below or if no delivery date is specified within a reasonable time of your order being accepted and payment being processed.

Any dates quoted for delivery of goods are approximate and we shall not be liable for any delays in delivery. If we are unable to deliver your goods by the date quoted you will be entitled to cancel the order at any time before the goods are dispatched


UK DELIVERY

UK orders are shipped by Royal Mail Special Delivery.

Delivery typically takes 1-3 working days.

Delivery charges are £7.50 per package.


INTERNATIONAL DELIVERY

International orders  are shipped using Royal Mail's International Tracked and signed. 

Europe: £9.00.      Delivery typically takes 3-5 working days.

Rest of the World
: £11.00       Delivery typically takes  5-7 working days.

If your order weighs more than 2.5 kg (volumetric) or has to be delivered to a remote area and the cost of shipping exeeds our stated guide price it will be necessary for us to to apply additional courier or postal charges to your account. 

ALL INTERNATIONAL DELIVERIES OUTSIDE THE EUROPEAN UNION PLEASE NOTE

Duty or taxes may be charged by the authorities in the country of destination. These are your responsibility and are not included in the price.

We are not responsible for any delays caused by any customs or tax clearance process.

Should you wish to return any product that has been subject to local duty or taxes we are not able to refund any duties or taxes charged and you will be responsible for applying for a refund if applicable.

Due to restrictions that may be imposed on us by our bank and/or courier companies and/or the authorities in the United Kingdom we may not be able to ship to particular countries. If there are restrictions in place in relation to your country we will endeavour to notify you as soon as possible and your order will not be processed. We apologise in advance for any inconvenience this may cause.